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TELEPHONY FOR CRM/CRM+

Capture phone leads with telephony.

 

Capture leads from voicemail and record outbound calls. Plus, get a dedicated phone number for each center. 

Turn phone calls into leads.

The CRM/CRM+ telephony feature provides a dedicated phone number for your center. All calls from your dedicated number are recorded and saved to an existing family record. Or, if one doesn’t exist, a pending lead is created, and the recording is attached.

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Send text messages from your dedicated center phone number.

Send and receive text messages from your dedicated phone number, so staff doesn't have to use their personal phones for texting.  

Review phone recordings to coach staff.

All calls from your dedicated number are recorded and saved to an existing family record. Listen to phone recordings to coach and train staff on best practices.

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Get organized and capture more leads with less work.

"This software keeps me so organized. Being a director of a childcare center, staying organized is essential for

running an effective business. I am able to track my communication with families as well as

stay on top of future start dates and tasks."

 

- Daria, Owner

The Benefits of Using Telephony Integration

Save staff time.

Click phone numbers directly in CRM/CRM+ to make and record outbound calls.

Stay organized.

Manage phone, text, email, website, landing page, and Facebook leads in one, central place with CRM/CRM+.

Never miss another opportunity.

Quickly capture leads and send follow-up communications – whether you’re in the center or not

Easily coach and train staff.

Review phone and voicemail recordings to ensure staff are using key talking points. Plus, team members can listen and learn from past calls.