When you run a successful child care organization, one of your many goals is delivering world-class partnership and service to your prospective and current families.
Enabling the Enrollment Team functionality within your CRM system provides you with that ability. It connects all your enrollment specialists or representatives through their own unique log-ins and views within your ChildCareCRM database. Enrollment Teams picks up where your traditional business rules left off, automating the routing of tasks, email and text responses and processing incoming leads. This functionality will be most beneficial when used in conjunction with your center-based business rules because every call, web lead or task that moves through your CRM is tracked back to the individual lead file that is accessible at Corporate, Enrollment Team and Center level, leaving your organization with a complete 360-degree view of all the customer interactions that you have had with inquiring families.
ChildCareCRMâ€™s intention behind Enrollment Teams is that we might provide end-to-end enrollment journey management, from the initial inquiry to enrollment and retention. Because all these functions and the resulting data and metrics are stored within your CRM system, ChildCareCRM enables you to provide the best experience possible for each. Letâ€™s dig into some of the systemâ€™s features and benefits to learn more.