Streamline communication with center staff before the tour.
Proactively provide actual talking points for each childcare facility, based on the type of tour.
Increase the quality of tours.
Create a uniform, best-in-class tour experience to improve parent satisfaction and enrollment rates.
Customize tour talking points.
Within the talking points comment section, tweak the language to target different prospective parents regarding the age of their child, facility/developmental preferences, and more.
Track tour performance.
Report on scheduled and completed tours across locations to ensure high center success and staff productivity.
Host amazing tours, every time.
"ChildcareCRM has helped us decrease tour no-shows and improve parent communication across all our locations.
We ask parents to respond to a tour confirmation text with their favorite emoji. It’s fun for parents and staff, as well."
- Jessica Johnsen, CEO & President at Yellow Brick Road Childhood Development Centers
The Benefits of Using Tour Talking Points
Save staff time.
Give your staff the information they need to enroll each family who comes to tour. Plus, staff can quickly access Talking Points and tour information via a tablet.
Increase tour management and organization.
Following a tour, view the tour sheet record. The tour sheet includes important family information and tour conversion data which helps you adjust the Talking Points, as needed, for the next tour based on real-time performance.
Easily standardize tours.
Standardize talking points by each individual center, region, or brand to ensure staff is on the same page and every location is putting its best foot forward.
Host high-quality tours to boost enrollment.
List talking points for various areas of each center that staff can easily refer back to during a tour. Customize these discussion items by the center, region, or brand based on the tour type or age group to create a more personalized touring experience.